Shipping charges for your order will be calculated and displayed at checkout.

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Preorders

Preorders will be processed within 5 to 7 business days once the items are in stock, preorders can take 2-7 weeks to arrive at our facilities. Once they are in stock the standard processing times are applied. If your order contains in-stock items and preorders, your whole order will be processed and shipped together once preorder items are in stock.

Packaging

All garments and other non-fragile items will be packed in soft mailers and bubble mailers to reduce weight and save you money on shipping.

Fragile items ie: vinyl records, posters, lithographs, and breakables will be packaged with high-quality durable packing materials, for posters, we use Yazoo Tubes (the strongest tubes on the market), for vinyl we use Whiplash LP mailers (the strongest record mailers on the market), all other fragile items will be boxed and securely bubble wrapped with extra reinforcement. Shipping weights for fragile items tend to be higher due to the extra durable packaging but our shipments have a 98% success rate of arriving without any damage to the contents.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

We offer worldwide shipping through USPS and DHL.

USPS

DHL

Your order may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country. Brothers Merchandise LLC is not responsible for these charges if they are applied and are your responsibility as the customer.

Refunds, Returns and Exchanges

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

For more information on refunds, returns, and exchanges, please visit our Refund Policy.

If you have any further questions, please contact us at info@brothersmerchandise.com.